Krista T Gtb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker South Fulton, Georgia

Need to speak to them about a refund

The Resume Builder - Need to speak to them about a refund
I used the website one time and then got really sick with pneumonia and didnt really realize that I was gonna be charged 3995 it was charged anyways and Ive been trying to get a hold of someone for the last two days to fix it but Ive heard nothing from any of you guys You dont answer my phone calls you return my phone calls nothing so Im giving you a zero out of five
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Loss:
$120
Pros:
  • Yes you can make a resume and it helps you walk you threw it
Cons:
  • Thathow they get you by charging you a dollar and then hitting you with 40 later on

Preferred solution: Full refund

User's recommendation: Don’t use résumé builder, he charged my account without a heads up and made it to my account went into overdraft and was charged $60 overdraft fees, plus their charge and haven’t given one iota to try to get a hold of me. I’ve been calling them all day since 8 o’clock this morning and it’s now 8 o’clock tonight.

Tiffany M Nci

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Verified Reviewer

I want to cancel my membership

I didn't realize this was a membership when I initiated this service, otherwise I would nor of paid for it.
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Glory K Zoa

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Verified Reviewer

I don’t wanna pay extra money for à résumer that I have 23$ every month it’s a lot

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I just need a refund cause I dont understand I need only one Resume but Im paying every month I dont need again
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Loss:
$23

Preferred solution: Full refund

User's recommendation: Nothing

Glory K Zoa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker South Fulton, Georgia

Cancel payment

Nothing I just wanna cancel the membership with you I dont wanna pay again 23$ for nothing please I wanna cancel.
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Loss:
$23

Preferred solution: Full refund

Christina R Ayb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

Keep billing me !!

The Resume Builder - Keep billing me !!
I dont understand why Im Getting charged For a app I only Used once and now is deleted off my phone so why am I being charged for a app I dont even have or use !!??
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User's recommendation: Don’t have app and it trying to charge my card I been cancelled??

Alison F Dpj

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Verified Reviewer

They keep taking money out of my account after the subscription has been stopped for 3 months. I've called and they keep on and then when I argue about giving me a refund

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Don't ever use this place it sucks they'll steal your money continually an argue about it. This is a scam at its best!!!
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Loss:
$47
Cons:
  • Everything about this place

Preferred solution: Full refund

User's recommendation: Don't use

Anonymous
map-marker Fayetteville, Tennessee

Want to stop paying

I didnt know the price was going up and you were going to charge me every month and I have even used it so please take me off or I will stop payment!
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sylvia a Wig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The worst

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I used this service to update my resume,I paid for the seven day trial.then I cancel my subscription with them only to find out that the kept taking the money out of my account at the tune of $24.99.I then send them a email letting them know that I nolonger needed there services,and they continue taking my money.Then I finally reach them today for the man to call me by my first name and say to me did I get a conformation back. Please donot use the service.
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Loss:
$75
Cons:
  • Payment and customer service
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Shannon S Suh

CHARGING MY CARD WITHOUT PERMISSION- BEWARE

Be careful when subscribing to resume builder as they're one of those monthly services that deduct charges from your credit card for their services. I called after canceling my subscription post 24 hours of creating a resume for a friend. They still charged me stating they didn't receive cancellation. They would not connect me with a supervisor. They stated their policy is no refunds. I did not make the experience right and I will never use this service again. PS when you call...you're calling India. I commented that this is not customer service oriented and they didn't really understand why or how to communicate well with me.
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Loss:
$221
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

Advertised Free Resume

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I input all my resume information, took me a couple hrs because I wanted the wording to be perfect. When I finished creating my FREE resume I the next screen was the $4.99 charge for my resume. What ever, just wanted my resume. Clicked on the PDF button & what came up was two pages of something that looked like my resume info but it was a garbled mess. & a pop up message telling me there was a problem. Sent an email with my info & got back an email with a ticket number but nothing since & now I can’t even sign into to the site. I sent another email but haven’t heard anything back.
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Reason of review:
Problems with payment

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